GOOGLE ADS: GENERATING LEADS IN A LOW-SEARCH VOLUME INDUSTRY

Exterior express logo

Specific exterior cleaning services often face a unique challenge in digital marketing—low search volume. With fewer people actively searching for these services, getting enough high-quality leads requires a highly strategic approach. Our client needed to attract a specific type of customer, but their chosen keywords were very restricitve.

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BACKGROUND

The client approached us looking to scale their exterior cleaning business, but they had one major obstacle—low search volume.

  • Their target keywords had fewer than 100 searches per month, making traditional PPC strategies difficult.
  • They needed very specific types of customers, but restricting targeting too much meant they wouldn’t get enough leads.
  • Their previous campaigns were too narrow, resulting in low traffic and missed opportunities.

They needed a structured, strategic approach to maximise lead generation despite the limitations.

CHALLENGES

Low Search Volume

No Offline Conversion Tracking

 

 

Very Specific Client Targeting

SOLUTION

  • Introduced offline conversion tracking to allow Google to learn from actual paying customers rather than just form fills.
  • Enabled broader keyword targeting while ensuring only qualified leads were counted as conversions.

1. Search Campaign – Expanding Reach Without Losing Quality

  • Targeted broader but still relevant search terms, using phrase and broad match with smart bidding.
  • Added call extensions to increase direct lead generation.
  • Used negative keywords to filter out irrelevant traffic.

2. Offline Conversion Tracking – Optimising for Real Sales

  • Worked with the client to track which leads actually converted into paying customers.
  • Fed this data back into Google Ads, allowing the algorithm to optimise for the highest-quality leads.
  • Improved headline clarity and call-to-action placement to reduce bounce rate.
  • Added trust signals such as before-and-after images and customer testimonials.
  • Ensured a fast, mobile-friendly experience to prevent drop-offs.

RESULTS

269 Leads in 4 Months

Despite a search volume of under 100, we generated 269 qualified leads by expanding targeting through offline conversion data.

10.17% Conversion Rate

With highly optimised landing pages and precise ad targeting, we achieved a 10.17% conversion rate, meaning one in ten visitors became a lead.

9.63% CTR

By refining ad copy and structuring campaigns efficiently, we achieved a 9.63% CTR, ensuring that only highly relevant users were clicking.

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