GOOGLE ADS: MERCHANT CENTRE OVERHAUL

Supplements logo

For eCommerce brands, Google Shopping is one of the most powerful sales channels—but only if set up correctly. Our client, a supplement brand, was struggling with poor product visibility and engagement, leading to low click-through rates and wasted ad spend.

After overhauling their Google Merchant Centre and product feed, we turned their underperforming listings into high-performing assets, driving more clicks, higher CTR, and explosive growth in free listings traffic.

Increase In Clicks
+ 0 %
CTR
+ 0 %
Free Listing CTR
+ 0 %

BACKGROUND

Their product feed was poorly structured, leading to:

  • Low visibility – Products weren’t appearing in relevant searches.
  • Weak engagement – Low CTR due to unoptimised images, titles, and descriptions.
  • Underutilised free listings – They weren’t taking advantage of Google’s organic Shopping placements.

Their Google Shopping campaigns weren’t delivering.

CHALLENGES

Unstructured Feed

Low Quality Images

No Product Differentiation

SOLUTION

  • Fully restructured the product feed, ensuring each listing was optimised for search visibility.
  • Fixed missing attributes (brand, GTINs, MPNs) to improve eligibility for better placements.
  • Introduced better categorisation.

1. Product Image Redesign – Maximising CTR

  • Reworked all product images, ensuring they stood out in Shopping placements.
  • Focused on clean, professional images with clear product details.

2. Title & Description Optimisation – Adding USPs

  • Rewrote all product titles to include key benefits and unique selling points
  • Simplified and clarified descriptions, making benefits easier to understand.

3. Shipping & Review Integration – Expanding Visibility

  • Integrated customer reviews to build trust and improve product appeal.
  • Added shipping thresholds 

RESULTS

115% Increase in Clicks

By optimising product images, titles, and feed data, we more than doubled the number of clicks, ensuring their products were seen by the right buyers.

83% Increase in CTR

Better product presentation, clearer messaging, and improved placements resulted in an 83% increase in CTR, meaning more users clicked on their products.

2,000% Increase in Free Listings Traffic

By fully optimising the product feed, we boosted their visibility on free Google Shopping listings, generating a 2,000% increase in organic product views—at zero extra ad cost.

Book A Call With Us

GOT A PROJECT IN MIND? NEED UNFAIR ADVANTAGE?